What's New

When a customer cancels their subscription to your app, Jumpstart Pro now automatically sends them a simple feedback request email after the cancellation and asks a single open-ended question — what made you cancel? Replies go straight to your support address, so the feedback lands directly in your inbox without any extra tooling.

A few details worth knowing: The "from" name and reply-to address pull from your Jumpstart configuration support email address, so no extra setup is needed beyond what you've already configured.